One of the guidelines is:
Commandment: Test with a panel of typical users – Give the draft instructions, and any product associated with them, to a focus group of typical readers. Watch them trying to use the instructions. Observe any false moves they make. Discuss with them how they got on. Ask them about any misinterpretations. Redraft the instructions in the light of what you find.
Ah!Usability testing of end-user documentation. How many of us do it?
Read all the guidelines at AskOxford site
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Hi!I am a content editor by profession but would like to become a tech writer. I’m looking for a place in Mumbai where I can pick up a part time course in tech writing tools.Can you help? Thanks in advance.