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Suman Kumar
Screen Writer. Standup Comedian. Author
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Tag: product documentation

The Personable Manual

February 24, 2009 Suman Kumar Leave a comment

Why do product manuals sound formal and stiff-upper-lipped? Why don’t users read manuals? These questions have haunted the hallowed precincts…

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Posted in: usability, user experience, ux, writing Filed under: product documentation, writing

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