{"id":20,"date":"2003-02-01T15:25:00","date_gmt":"2003-02-01T15:25:00","guid":{"rendered":"http:\/\/sumankumar.com\/blog\/?p=20"},"modified":"2003-02-01T15:25:00","modified_gmt":"2003-02-01T15:25:00","slug":"20","status":"publish","type":"post","link":"https:\/\/sumankumar.com\/blog\/2003\/02\/20\/","title":{"rendered":""},"content":{"rendered":"<h3>Online Help: Choosing a Tool<\/h3>\n<p>There was discussion on the TWIN mailing list about online help and Alfred had this to say about that:<\/p>\n<p>\n<br \/>Hi<br \/>\n<br \/>Another issue with .chm is that you (the end user) have to download the entire file when you&#8217;re accessing the help system. That might not be such a good idea if your users are accessing the app over a network. Usually for web-based applications people tend to use a HTML-based help system (like WebWorks Help 3.0) or just plain HTML with searching and indexing capabilities.<br \/>\n<br \/>I would advise you to think about these issues (and others) before picking a tool or a format. <a href=\"http:\/\/www.ehelp.com\">RoboHelp<\/a> might be used by everyone in India (just as an example) but it might not be the best tool for you. Maybe <a href=\"http:\/\/www.author-it.com\">AuthorIT<\/a> does what you want. Evaluate the tool, its limitations and whether it does what you want it to do. I guess what I am trying to say is that you should make an informed decision.<br \/>\n<br \/>Alfred<\/p>\n<div class=\"blogger-post-footer\">\n<map name=\"google_ad_map_061219083744030201152500\">\n<area shape=\"rect\" href=\"http:\/\/imageads.googleadservices.com\/pagead\/imgclick\/061219083744030201152500?pos=0\" coords=\"1,2,367,28\"\/>\n<area shape=\"rect\" href=\"http:\/\/services.google.com\/feedback\/abg\" coords=\"384,10,453,23\"\/><\/map>\n<p><img decoding=\"async\" usemap=\"#google_ad_map_061219083744030201152500\" border=\"0\" src=\"http:\/\/imageads.googleadservices.com\/pagead\/ads?format=468x30_aff_img&amp;client=ca-pub-1259014363012020&amp;channel=9138153052&amp;output=png&amp;cuid=061219083744030201152500&amp;url=http%3A%2F%2Ftw-india.blogspot.com%2F2003%2F02%2Fonline-help-choosing-tool-there-was.html\"\/><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Online Help: Choosing a Tool There was discussion on the TWIN mailing list about online help and Alfred had this to say about that: Hi Another issue with .chm is that you (the end user) have to download the entire file when you&#8217;re accessing the help system. That might not be such a good idea [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"ngg_post_thumbnail":0,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[1],"tags":[195],"class_list":["post-20","post","type-post","status-publish","format-standard","hentry","category-uncategorized","tag-uncategorized"],"jetpack_featured_media_url":"","uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"jetpack-portfolio-admin-thumb":false},"uagb_author_info":{"display_name":"Suman Kumar","author_link":"https:\/\/sumankumar.com\/blog\/author\/suman-kumar\/"},"uagb_comment_info":0,"uagb_excerpt":"Online Help: Choosing a Tool There was discussion on the TWIN mailing list about online help and Alfred had this to say about that: Hi Another issue with .chm is that you (the end user) have to download the entire file when you&#8217;re accessing the help system. That might not be such a good idea&hellip;","jetpack_shortlink":"https:\/\/wp.me\/s2Gbk8-20","jetpack_likes_enabled":false,"jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":198,"url":"https:\/\/sumankumar.com\/blog\/2003\/10\/pdf-and-usability\/","url_meta":{"origin":20,"position":0},"title":"PDF and Usability","author":"Suman Kumar","date":"October 22, 2003","format":false,"excerpt":"PDF and Usability In a response to Jakob Nielsen's piece on how PDF sucks online and how it is suited for print Planet PDf carried this piece Excerpt from the piece: \"Most of the alleged weaknesses cited in the column actually have more to do with user error -- poor\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":141,"url":"https:\/\/sumankumar.com\/blog\/2002\/08\/141\/","url_meta":{"origin":20,"position":1},"title":"Accessing POP Email without an\u2026","author":"Suman Kumar","date":"August 6, 2002","format":false,"excerpt":"Accessing POP Email without an email client by Arnab Nandi authored on April 10 2002@18:30 hrs UTC Picture this situation: You use a POP email account provided by your ISP, and you're expecting a very urgent mail that evening. And all of a sudden our mail client crashes!! Most ISPs\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":174,"url":"https:\/\/sumankumar.com\/blog\/2002\/11\/174\/","url_meta":{"origin":20,"position":2},"title":"What is Scoop? Scoop is\u2026","author":"Suman Kumar","date":"November 15, 2002","format":false,"excerpt":"What is Scoop? Scoop is a \"collaborative media application\". It falls somewhere between a content management system, a web bulletin board system, and a weblog. Scoop is designed to enable your website to become a community. It empowers your visitors to be the producers of the site, contributing news and\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":34,"url":"https:\/\/sumankumar.com\/blog\/2003\/08\/34\/","url_meta":{"origin":20,"position":3},"title":"How to hire a 'Future-Proof'\u2026","author":"Suman Kumar","date":"August 11, 2003","format":false,"excerpt":"How to hire a 'Future-Proof' Technical Writer I came across quite a few recruitment ads in the papers and job announcements in mailing lists that ask for a technical writer. It is good to see that the demand for my ilk has shot up. What\u2019s appalling though is the emphasis\u2026","rel":"","context":"In \"Uncategorized\"","block_context":{"text":"Uncategorized","link":"https:\/\/sumankumar.com\/blog\/tag\/uncategorized\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":65,"url":"https:\/\/sumankumar.com\/blog\/2004\/07\/wanted-sr-technical-writer-for-informatica-corporation\/","url_meta":{"origin":20,"position":4},"title":"Wanted: Sr Technical Writer for Informatica Corporation","author":"Suman Kumar","date":"July 30, 2004","format":false,"excerpt":"Location: Bangalore Corporate Headquarters: Redwood City, CA Contact: Thao Diep, tdiep@informatica.com Job Description Responsible for writing documentation to support our PowerAnalyzer and PowerCenter Connect product lines. PowerAnalyzer is a business intelligence tool that helps decision makers access, analyze, and share enterprise data. PowerCenter Connect products enable integration to ERP systems\u2026","rel":"","context":"In \"Uncategorized\"","block_context":{"text":"Uncategorized","link":"https:\/\/sumankumar.com\/blog\/tag\/uncategorized\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":56,"url":"https:\/\/sumankumar.com\/blog\/2004\/04\/webworks-publisher-2003-an-introduction\/","url_meta":{"origin":20,"position":5},"title":"WebWorks Publisher 2003 &#8211; An introduction","author":"Suman Kumar","date":"April 12, 2004","format":false,"excerpt":"WebWorks\u00ae Publisher is not a Help authoring tool in the traditional sense. It is, rather, a tool for converting documents created in Microsoft\u00ae Word (2000 or XP) or Adobe\u00ae FrameMaker\u00ae (5.5.6 or later) to any of 11 different online output formats, including 5 different flavors of online Help. More on\u2026","rel":"","context":"In \"Uncategorized\"","block_context":{"text":"Uncategorized","link":"https:\/\/sumankumar.com\/blog\/tag\/uncategorized\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/sumankumar.com\/blog\/wp-json\/wp\/v2\/posts\/20","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sumankumar.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sumankumar.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sumankumar.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sumankumar.com\/blog\/wp-json\/wp\/v2\/comments?post=20"}],"version-history":[{"count":0,"href":"https:\/\/sumankumar.com\/blog\/wp-json\/wp\/v2\/posts\/20\/revisions"}],"wp:attachment":[{"href":"https:\/\/sumankumar.com\/blog\/wp-json\/wp\/v2\/media?parent=20"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sumankumar.com\/blog\/wp-json\/wp\/v2\/categories?post=20"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sumankumar.com\/blog\/wp-json\/wp\/v2\/tags?post=20"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}