{"id":53,"date":"2004-04-05T18:08:00","date_gmt":"2004-04-05T18:08:00","guid":{"rendered":"http:\/\/sumankumar.com\/blog\/?p=53"},"modified":"2004-04-05T18:08:00","modified_gmt":"2004-04-05T18:08:00","slug":"participative-help-design","status":"publish","type":"post","link":"https:\/\/sumankumar.com\/blog\/2004\/04\/participative-help-design\/","title":{"rendered":"Participative Help Design"},"content":{"rendered":"

Participative Help Design<\/h3>\n

I used a weblog script to create online help for -uh- using weblogs. I used a plugin to pull help topics as alphabetical links. The script has in-built search. So, there, I had an index and a search. And I left the ‘Comments’ feature alone. And guess what, I had users commenting on individual topics, which resulted in fine tuning the help and making it user-centered.
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So, I conclude that user-feedback even after the documentation is released is invaluable and is much more relevant; users give feedback based on how they use the Help system. I’d say it is a nice way to fill gaps that you may have overseen during your project. I am talking from experience!
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I used Nucleus: http:\/\/nucleuscms.org<\/a>. People ask me why not MovableType<\/a>; simple, it is not open-source like Nucleus. So, experiment with blogs and tell me if you can, how it helped you.
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write to me: Suman@sumankumar.com<\/p>\n

\n\n\n<\/map>\n

<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Participative Help Design I used a weblog script to create online help for -uh- using weblogs. I used a plugin to pull help topics as alphabetical links. The script has in-built search. So, there, I had an index and a search. And I left the ‘Comments’ feature alone. And guess what, I had users commenting […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"ngg_post_thumbnail":0,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[1],"tags":[195],"class_list":["post-53","post","type-post","status-publish","format-standard","hentry","category-uncategorized","tag-uncategorized"],"jetpack_featured_media_url":"","uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"jetpack-portfolio-admin-thumb":false},"uagb_author_info":{"display_name":"Suman Kumar","author_link":"https:\/\/sumankumar.com\/blog\/author\/suman-kumar\/"},"uagb_comment_info":0,"uagb_excerpt":"Participative Help Design I used a weblog script to create online help for -uh- using weblogs. I used a plugin to pull help topics as alphabetical links. The script has in-built search. So, there, I had an index and a search. And I left the ‘Comments’ feature alone. And guess what, I had users commenting…","jetpack_shortlink":"https:\/\/wp.me\/p2Gbk8-R","jetpack_likes_enabled":false,"jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":515,"url":"https:\/\/sumankumar.com\/blog\/2004\/01\/how-to-blog-through-sms-for-free\/","url_meta":{"origin":53,"position":0},"title":"How to Blog through SMS… For free!","author":"Suman Kumar","date":"January 15, 2004","format":false,"excerpt":"How to Blog through SMS... For free! Ok guys, I am sure you're gonna love me for this, especially if you are a blogger pro user. Other blogging system users may also be interested in this. 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Match between documentation and the real world The documentation should speak the\u2026","rel":"","context":"In \"Uncategorized\"","block_context":{"text":"Uncategorized","link":"https:\/\/sumankumar.com\/blog\/tag\/uncategorized\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":28,"url":"https:\/\/sumankumar.com\/blog\/2003\/06\/28\/","url_meta":{"origin":53,"position":4},"title":"Content Management Systems Here's a\u2026","author":"Suman Kumar","date":"June 4, 2003","format":false,"excerpt":"Content Management Systems Here's a list of CMS that I found to be very useful. AND easy to implement. NucleusB2Drupal Envolution All of the above are PHP\/MySQL based. Now, I don't know how to code with PHP nor am a database guru. 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Hee's why: Most blogging applications like Blogger, Nucleus use your e-mail subject as the\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/sumankumar.com\/blog\/wp-json\/wp\/v2\/posts\/53","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sumankumar.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sumankumar.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sumankumar.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sumankumar.com\/blog\/wp-json\/wp\/v2\/comments?post=53"}],"version-history":[{"count":0,"href":"https:\/\/sumankumar.com\/blog\/wp-json\/wp\/v2\/posts\/53\/revisions"}],"wp:attachment":[{"href":"https:\/\/sumankumar.com\/blog\/wp-json\/wp\/v2\/media?parent=53"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sumankumar.com\/blog\/wp-json\/wp\/v2\/categories?post=53"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sumankumar.com\/blog\/wp-json\/wp\/v2\/tags?post=53"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}