{"id":652,"date":"2005-01-07T15:30:00","date_gmt":"2005-01-07T10:00:00","guid":{"rendered":"http:\/\/sumankumar.com\/blog\/archives\/652"},"modified":"2005-01-07T15:30:00","modified_gmt":"2005-01-07T10:00:00","slug":"wherever-you-are-airtel-network-will-let-you-down","status":"publish","type":"post","link":"https:\/\/sumankumar.com\/blog\/2005\/01\/wherever-you-are-airtel-network-will-let-you-down\/","title":{"rendered":"Wherever you are Airtel Network WILL let you down"},"content":{"rendered":"<p>This morning I received a call:<br \/>\n<br \/>&#8216;Good morning sir, I am calling from Airtel. Would you be interested in moving to the 250 plan from the 150?&#8217;<br \/>\n<br \/>I said, &#8216;No, I moved to 150 from 250.&#8217;<br \/>\n<br \/>&#8216;What did you say sir? You are breaking up. <strong>Your signal is weak<\/strong>,&#8217; He said.<br \/>\n<br \/>&#8216;My point. And you want me to graduate to a higher rental plan?&#8217;  And I hung up.<br \/>\n<br \/>My <a href=\"http:\/\/www.airtelworld.com\/indexin.jsp\">Airtel (Bangalore)<\/a> is not reachable. It&#8217;s been that way for about a week now. Can one of you tell me if you are facing the same problem? None of my friends are able to reach me (&#8220;Why don&#8217;t you feed your F&#038;*^%$@ phone or the S$%^&#038;*() up SIM Card into the sea?&#8221; said Nanda).<br \/>\n<br \/>I am facing these problems:<br \/>\n<br \/>1) I am not able connect a call to another mobile.<br \/>\n<br \/>2) When I receive a call, it disconnects after 20 seconds. <\/p>\n<p>If there is a problem Airtel is not talking about it.  But <a href=\"http:\/\/www.airtelworld.com\/indexin.jsp\">their website <\/a>proclaims &#8216;Wherever you are one network never lets you down&#8217;. There&#8217;s a catch there. They did not mention which network.<br \/>\n<br \/><strong>Update:<\/strong> In Bangalore call 98450-98450 OR 98450-12345 and report the problem. I mean, if you are lucky to get through to the customer-care officer that is. Can you believe it, their website does not have contact phone numbers. The only way to contact them on their website is through a stupid form. I have been on hold for 10 minutes now. No sign of the customer-care officer yet. <\/p>\n<div class=\"blogger-post-footer\">\n<map name=\"google_ad_map_061219083629050107093000\">\n<area shape=\"rect\" href=\"http:\/\/imageads.googleadservices.com\/pagead\/imgclick\/061219083629050107093000?pos=0\" coords=\"1,2,367,28\"\/>\n<area shape=\"rect\" href=\"http:\/\/services.google.com\/feedback\/abg\" coords=\"384,10,453,23\"\/><\/map>\n<p><img decoding=\"async\" usemap=\"#google_ad_map_061219083629050107093000\" border=\"0\" src=\"http:\/\/imageads.googleadservices.com\/pagead\/ads?format=468x30_aff_img&amp;client=ca-pub-1259014363012020&amp;channel=9138153052&amp;output=png&amp;cuid=061219083629050107093000&amp;url=http%3A%2F%2Fyakpad10.blogspot.com%2F2005%2F01%2Fwherever-you-are-airtel-network-will.html\"\/><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>This morning I received a call: &#8216;Good morning sir, I am calling from Airtel. Would you be interested in moving to the 250 plan from the 150?&#8217; I said, &#8216;No, I moved to 150 from 250.&#8217; &#8216;What did you say sir? You are breaking up. Your signal is weak,&#8217; He said. &#8216;My point. And you [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"ngg_post_thumbnail":0,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[1],"tags":[],"class_list":["post-652","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"jetpack_featured_media_url":"","uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"jetpack-portfolio-admin-thumb":false},"uagb_author_info":{"display_name":"Suman Kumar","author_link":"https:\/\/sumankumar.com\/blog\/author\/suman-kumar\/"},"uagb_comment_info":0,"uagb_excerpt":"This morning I received a call: &#8216;Good morning sir, I am calling from Airtel. Would you be interested in moving to the 250 plan from the 150?&#8217; I said, &#8216;No, I moved to 150 from 250.&#8217; &#8216;What did you say sir? You are breaking up. Your signal is weak,&#8217; He said. &#8216;My point. And you&hellip;","jetpack_shortlink":"https:\/\/wp.me\/p2Gbk8-aw","jetpack_likes_enabled":false,"jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":510,"url":"https:\/\/sumankumar.com\/blog\/2004\/01\/the-airtel-guide-to-how-to-torment-your-customers\/","url_meta":{"origin":652,"position":0},"title":"The Airtel guide to &#8216;How to torment your customers&#8217;","author":"Suman Kumar","date":"January 5, 2004","format":false,"excerpt":"The Airtel guide to 'How to torment your customers' This is the fourth post by me on Airtel's utter incompetence and unabashed insensitivity towards its customers ( Read related article here). I took off for my Christmas holiday on 24th December. On 27th I get a message from Airtel stating\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":202,"url":"https:\/\/sumankumar.com\/blog\/2003\/12\/when-ad-agencies-build-websites\/","url_meta":{"origin":652,"position":1},"title":"When ad-agencies build websites","author":"Suman Kumar","date":"December 4, 2003","format":false,"excerpt":"CRM and Usability I am an Airtel subscriber. And my experience with them (in Pune especially) has been horrifying. After ten days I get an SMS from them that said 'You have crossed your credit-limit please make an interim payment'. I was confused. I was never told about this credit-limit\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":827,"url":"https:\/\/sumankumar.com\/blog\/2005\/11\/yellow-pages-blues-phase-end\/","url_meta":{"origin":652,"position":2},"title":"Yellow Pages Blues: Phase End","author":"Suman Kumar","date":"November 7, 2005","format":false,"excerpt":"The Yellow Pages Blues series:The Early DaysIn the fieldYesterday, a salesman had called. He wanted to sell a personal loan to me. He claimed that he was from Citibank. \u2018Are you from an agency of Citibank or from Citibank itself?\u2019 He cleared his throat, grunted, and said \u2018I am from\u2026","rel":"","context":"In &quot;stories&quot;","block_context":{"text":"stories","link":"https:\/\/sumankumar.com\/blog\/category\/stories\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":577,"url":"https:\/\/sumankumar.com\/blog\/2004\/10\/yellow-pages-blues-in-the-field\/","url_meta":{"origin":652,"position":3},"title":"Yellow Pages Blues: In the field","author":"Suman Kumar","date":"October 12, 2004","format":false,"excerpt":"You could sit in a conference room and talk for years to a bunch of people; train them like mad, get them to understand the quirky business of being a salesperson. But, none of it would equal a day in the field; meeting real customers, being asked to get out,\u2026","rel":"","context":"In &quot;stories&quot;","block_context":{"text":"stories","link":"https:\/\/sumankumar.com\/blog\/category\/stories\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1029,"url":"https:\/\/sumankumar.com\/blog\/2008\/04\/the-hunt-for-the-bison-1\/","url_meta":{"origin":652,"position":4},"title":"The hunt for the Bison &#8211; 1","author":"Suman Kumar","date":"April 4, 2008","format":false,"excerpt":"\"My uncle saw the Bison. Mother promise!\" Prabhu said. I stared at him for a good minute and said, \"Let's go camp then. Tonight?\" The late winter morning had a deceiving chill to it. Prabhu pulled his hands into his sweater sleeves and shook his head and said \"Not today.\u2026","rel":"","context":"In &quot;childhood&quot;","block_context":{"text":"childhood","link":"https:\/\/sumankumar.com\/blog\/category\/childhood\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":634,"url":"https:\/\/sumankumar.com\/blog\/2005\/01\/relief-vans-at-cudalore-kaanathur-villages-beyond-kalpakkam\/","url_meta":{"origin":652,"position":5},"title":"Relief vans at Cudalore &amp; Kaanathur villages (beyond Kalpakkam)","author":"Suman Kumar","date":"January 2, 2005","format":false,"excerpt":"Tsunami Help India: \"Two van loads of relief materials were distributed in fishing villages beyond Kalpakkam. (Pictures are yet to be uploaded. Will be done by tomorrow)The relief material in the van included:Provisions (Rice, Dal, Wheat)Stoves (160 nos)Bedsheets (250 nos)Towels (250 nos)Mats (150 nos)150 Plates & Tumblers (Glasses) - Provided\u2026","rel":"","context":"In \"tsunami\"","block_context":{"text":"tsunami","link":"https:\/\/sumankumar.com\/blog\/tag\/tsunami\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/sumankumar.com\/blog\/wp-json\/wp\/v2\/posts\/652","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sumankumar.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sumankumar.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sumankumar.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sumankumar.com\/blog\/wp-json\/wp\/v2\/comments?post=652"}],"version-history":[{"count":0,"href":"https:\/\/sumankumar.com\/blog\/wp-json\/wp\/v2\/posts\/652\/revisions"}],"wp:attachment":[{"href":"https:\/\/sumankumar.com\/blog\/wp-json\/wp\/v2\/media?parent=652"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sumankumar.com\/blog\/wp-json\/wp\/v2\/categories?post=652"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sumankumar.com\/blog\/wp-json\/wp\/v2\/tags?post=652"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}